for Lidsie Handgemaak / Handmade

Effective Date: 1 April 2026

At Lidsie Handgemaak / Handmade, we respect your privacy and are committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

1. Information we collect

When you use our website, place an order, or create an account, we may collect the following personal information:

Full name
Email address
Phone number
Billing and delivery address

2. How we use your information

We collect your personal information to:

Process and fulfil your orders
Communicate with you regarding your purchases
Arrange delivery of your products
Provide customer support
Maintain your account on our website

3. Payment information

Payments are made via Electronic Funds Transfer (EFT). We do not store your banking information on our website.

4. Sharing of information

We do not sell, trade, or rent your personal information to third parties.
Your information may only be shared where necessary to:

Process your order
Arrange shipping/delivery
Comply with legal obligations

5. Delivery services

Where applicable, your delivery details may be shared with courier or delivery service providers solely for the purpose of delivering your order.

6. Data security

We take reasonable technical and organisational precautions to protect your personal information from loss, misuse, unauthorised access, disclosure, alteration, or destruction.

7. Customer accounts

Customers may create an account on our website to make future purchases easier. You are responsible for keeping your login details confidential.

8. Your rights

In accordance with POPIA, you have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of your personal information where applicable

9. Changes to this policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page.

10. Contact information

If you have any questions regarding this Privacy Policy, please contact us at:

Lidsie Handgemaak / Handmade
Email: info@lidsiehandmade.co.za
Phone: 0823078933